Interventions | Case Management

Families | Workplace

An Intervention is a professionally-directed process designed to help an individual recognize the negative effects their substance use has on themselves and others, and to present them with an opportunity to receive help and make changes. However, it does not stop there. A Continuum of Care plan and ongoing Case Management are critical to the success of conducting an intervention. The interventions I conduct are not like what you have seen on TV. 

When a person is actively misusing substances they are often in denial and ambivalent about their situation and may not recognize the negative effects their behaviour has on themselves and others. An Intervention helps the person make the connection between their problematic use of alcohol and/or drugs and the problems they are likely experiencing in their life. As soon as an Interventionist is engaged, a sense of structure, calmness, and control can be delivered to what can be a chaotic time. I work closely with the family, help troubleshoot the destructive patterns, and help guide everyone towards long-term recovery. The goal of an Intervention is to present the substance user  with a safe and structured opportunity  to receive help  and to make changes before things get worse. 

I have been trained by some of the best in the field including board-certified American Interventionist Brad Lamm through his company Change, Inc., board-certified American Interventionist Patricia Pike through her company CanAm Intervention Training and board-certified American Interventionist Earl Hightower through his company Hightower and Associates. I am an associate of well known Canadian Interventionist Bob Marier of Hired Sobriety who also supervises interventions I conduct in Canada.

Let’s get them to say ‘yes’ to the help they need.

I can help.

Intervention Process >>> Case Management


The first step in this process involves Michael making a thorough evaluation of the entire situation and then delivering the best options for the next steps. Michael will lay out the best possible intervention strategy, help design a team of professionals best suited to the circumstances, arrange all transport if necessary, and develop any necessary contingency plans. This all takes place in a safe, reassuring environment which helps clients get to know Michael.


The person consuming substances may have created mistrust and damage with family, friends, and colleagues. This can sometimes lead to emotions taking over when discussing interventions, causing discord within the family about the right intervention approach. This is why a carefully orchestrated pre-intervention meeting is critical. At the meeting, Michael will review the entire intervention plan with all involved, set expectations clearly, and notify all to potential challenges. 


The day of the intervention is always a challenging one for both the person consuming substances and the family. At this stage, Michael's thorough assessment and pre-intervention protocol have created a clear plan of action, and unyielding measures of success; the intervention team is in place, and travel and facility planning are complete. Leveraging our experience and compassion, we create a caring, understanding, and well-structured environment so that the individual can make that critical leap to saying "yes" to receiving help. If the person is hesitant - as is often the case - our carefully crafted contingency plans give us well-rehearsed options. 

Continuum of Care

Intervention and rehabilitation are just the beginning of the recovery journey. Michael will ensure a transition smoothly and safely from a rehabilitation environment back into their daily life. Michael and his team will work closely with doctors, counsellors, treatment staff, and loved ones to design a continuum-of-care plan which provides the best opportunity for long-term success. Michael specializes in integrating clients back home, work and/or sober-living environments, local support groups, professional relapse prevention groups, psychological therapy, and court or employment stipulated programs. Even after they have integrated back into their lives, Michael will continue to monitor their recovery, and adjust the aftercare program to meet evolving needs and challenges.

Ongoing Case Management

The journey through recovery in not always a straight line, especially in the first days, weeks, and months. Michael's case management services address the long-term recovery needs of the client and their loved ones through ongoing monthly meetings, assessments, and support work. We also counsel families and friends on self-care issues that arise during their loved one's recovery process.

I was very impressed with the way Michael solicited background information to assess and understand our brother and his situation. I was particularly impressed with the way he related to our brother and his sincere, authentic demeanour. (clients in Vancouver/Toronto)

Types of Interventions

I tailor interventions using aspects of the most common evidence-based intervention techniques used today. Although I often use an Invitational Intervention approach, I will engage in a surprise intervention when it's appropriate. I prefer to avoid surprise interventions (except for extreme emergencies) and typically meet with family members, friends, and/or employers for as long as needed beforehand, gathering as much information as possible. For the best outcomes I keep intervention gatherings small, often just meeting with the individual and one or two concerned family members, close friends, or employer.

My role is to work with the client and their support network to create a treatment plan and support them through each stage of recovery. This will include creating the most appropriate change-plan that may include in-treatment or out-patient treatment, providing safe transportation to and from treatment, case-management and aftercare support for both the client and family.

Get in touch today to get started. If you've done an Intervention before and feel like you do not need that in-depth of a service then I can provide Consulting and Family Coaching services that are quite effective as well. Please go to Consulting and Family Coaching for more information. 

For anyone affected by someone else’s substance use, I recommend reading the book Beyond Addiction.